Delayed bank withdrawals in Europe

Incident Report for Luno

Resolved

Withdrawals are being processed as normal.

Posted Sep 20, 2021 - 11:26 UTC

Monitoring

Withdrawals are now being processed as scheduled. We will continue to monitor for any further errors.

Thank you for your patience.

Posted Sep 20, 2021 - 09:39 UTC

Identified

There may be temporary delays with EU/UK withdrawals requested on 20/09/2021. We’re working with the bank to see this resolved soon.

We will attempt to release the withdrawals during the next release. You can find the full withdrawal schedule here: https://www.luno.com/help/articles/11000022934

Posted Sep 20, 2021 - 06:53 UTC