Luno Status

All Systems Operational

Website Operational

API Operational

Bank deposits and withdrawals Operational

Malaysia Operational

South Africa Operational

Nigeria Operational

Indonesia Operational

Europe Operational

Bitcoin sends and receives Operational

Ethereum sends and receives Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

Help Center Outage

Resolved - This has been fully resolved, we'd like to apologise for any inconvenience caused.
Feb 20, 20:07 UTC

Monitoring - A successful fix has been rolled out. We will be monitoring closely for any additional errors.

Thanks for your patience.
Feb 20, 14:27 UTC

Identified - We've identified the issue and are working on a fix.
Feb 20, 14:05 UTC

Investigating - We are currently experiencing an outage on our Help Centre.

We are working to get this fixed as soon as possible.

Updates to follow.
Feb 20, 13:53 UTC

Feb 19, 2020

Scheduled maintenance 19 February 2020

Resolved - Everything went smoothly, all platforms are running as normal.
Feb 19, 21:00 UTC

Update - Maintenance is complete, we're monitoring the platform for any anomalies
Feb 19, 20:45 UTC

Update - Maintenance has started.
Feb 19, 20:00 UTC

Identified - We will be doing routine maintenance on 19 February 2020 starting at 8pm UTC, we expect this to last no longer than 15 minutes.

During this window the Android and iOS apps, along with luno.com may be unavailable for a brief period of time.

We'll post an update once the maintenance is complete.

Thank you for your understanding.
Feb 18, 15:34 UTC

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.