All Systems Operational
Website Operational
API Operational
Bank deposits and withdrawals Operational
Malaysia Operational
South Africa Operational
Nigeria Operational
Indonesia Operational
Europe Operational
Bitcoin sends and receives Operational
Ethereum sends and receives Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Resolved - This has been fully resolved, we'd like to apologise for any inconvenience caused.
Feb 20, 20:07 UTC
Monitoring - A successful fix has been rolled out. We will be monitoring closely for any additional errors.

Thanks for your patience.
Feb 20, 14:27 UTC
Identified - We've identified the issue and are working on a fix.
Feb 20, 14:05 UTC
Investigating - We are currently experiencing an outage on our Help Centre.

We are working to get this fixed as soon as possible.

Updates to follow.
Feb 20, 13:53 UTC
Feb 19, 2020
Resolved - Everything went smoothly, all platforms are running as normal.
Feb 19, 21:00 UTC
Update - Maintenance is complete, we're monitoring the platform for any anomalies
Feb 19, 20:45 UTC
Update - Maintenance has started.
Feb 19, 20:00 UTC
Identified - We will be doing routine maintenance on 19 February 2020 starting at 8pm UTC, we expect this to last no longer than 15 minutes.

During this window the Android and iOS apps, along with luno.com may be unavailable for a brief period of time.

We'll post an update once the maintenance is complete.

Thank you for your understanding.
Feb 18, 15:34 UTC
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.