All deposits are currently being processed without any issues.
We apologise for any inconvenience caused and appreciate your patience.
Posted Jul 19, 2024 - 10:42 UTC
Monitoring
Deposits are being processed as normal, our team will continue to monitor them closely.
Posted Jul 19, 2024 - 10:02 UTC
Identified
We are aware that some customers are experiencing intermittent delays with deposits affecting both vouchers and bank transfers due to downtime from one of our third-party providers.
We are working closely with them to get this resolved.
We apologise for any inconvenience caused and appreciate your patience.