Intermittent Deposit errors in Nigeria

Incident Report for Luno

Resolved

Update:

We are no longer seeing errors when Nigerian customers attempt to deposit.

We appreciate your patience and understanding in this matter.

Posted Oct 20, 2025 - 11:03 UTC

Identified

We have identified an issue affecting deposits in Nigeria.

Nigerian customers who attempt to deposit into their Luno account may experience an error.

Unfortunately, this issue is on our payment providers' side; we are working with them to try to solve this as quickly as possible.

Updates to follow.

Posted Oct 20, 2025 - 08:43 UTC