Delayed account verifications in South Africa

Incident Report for Luno

Resolved

This has been resolved and account verifications are being processed as normal.

Posted Oct 09, 2024 - 09:56 UTC

Identified

We have identified an issue with one of our third-party providers that may be causing account verifications in South Africa to be delayed.

We are working closely with them to get this resolved.

Posted Oct 08, 2024 - 09:49 UTC