Mobile number verification issues
Incident Report for Luno
Resolved
Number verifications have returned to normal, thanks again for your patience.
Posted Dec 02, 2024 - 12:19 UTC
Update
No further impact since our last update, we'll continue to monitor over the weekend.
Posted Nov 29, 2024 - 12:53 UTC
Monitoring
A fix has been put in place, we ask that customers who had issues signing up and verifying their mobile number to please try again.
Posted Nov 29, 2024 - 07:17 UTC
Identified
Some customers signing up may be unable to verify their mobile number in France, Indonesia, Malaysia, Nigeria and some customers in South Africa.

Our team are working on a fix as a priority.
Posted Nov 29, 2024 - 07:03 UTC