Delayed Sends for certain cryptocurrencies

Incident Report for Luno

Resolved

We are no longer seeing any delays with crypto sends

Service has returned to normal

We appreciate your understanding in this matter.

Posted Nov 12, 2026 - 21:27 UTC

Identified

We have identified an issue causing Tron and Solana(SOL) cryptocurrency sends to have longer-than-usual processing times.

Customers attempting to send SOL or Tron will experience delays.

We are working on this as a priority.

We appreciate your understanding in this matter.

Posted Nov 12, 2026 - 20:30 UTC