Slow Crypto Sends and Receives

Incident Report for Luno

Resolved

Send and receive transactions have returned to normal.

We appreciate your patience.

Posted Dec 07, 2021 - 18:13 UTC

Monitoring

Send and receive transactions for BTC, XRP, and LTC have returned to normal.

All transactions stuck in a processing state have cleared, we're monitoring new transactions closely.

Posted Dec 07, 2021 - 16:03 UTC

Identified

We have identified an issue that may affect crypto sends and receives for BTC, XRP, and LTC.

Some sends remain in a processing state, we're working hard to process this backlog as soon as possible.

Posted Dec 07, 2021 - 12:04 UTC