Sign up flow error in Malaysia

Incident Report for Luno

Resolved

This issue has been resolved.

Thank you for your patience in this matter.

Posted Oct 02, 2024 - 14:06 UTC

Update

Update:

We are continuing our investigation on the error that may affect some customers who attempt to sign up for a Luno account.

We will provide updates when they are available

Posted Sep 27, 2024 - 12:41 UTC

Identified

We are investigating an issue that may be causing certain customers to receive an error when signing up for a new Luno account.

Our team is working on identifying the error as this is a priority.

Updates to follow.

Posted Sep 27, 2024 - 10:05 UTC