Our third-party provider has addressed the issues on their end and deposits are now being processed as usual.
We appreciate your patience and understanding during this time.
We understand the inconvenience this may have caused, and thank you for your continued trust.
Posted Apr 23, 2025 - 08:54 UTC
Update
We want to update you regarding the ongoing deposit delays. We are working diligently with our third-party provider to explore alternative solutions while they continue to address the issues on their end.
Please note that these delays are beyond our control, and we are doing everything we can to ensure a resolution as quickly as possible.
We apologise for any inconvenience this may cause and appreciate your patience and understanding during this time.
Posted Apr 08, 2025 - 08:32 UTC
Identified
Customers may experience issues with deposits due to slow account verification.
Unfortunately, this issue is with our payment provider, We are working closely with them to resolve this as soon as possible.
We apologise for any inconvenience this may cause and appreciate your patience.