Slow ETH receive transactions

Incident Report for Luno

Resolved

All ETH receive transactions have been processed as normal, thanks for your patience.

Posted Jan 21, 2021 - 17:13 UTC

Update

While a fix has been implemented we expect ETH receives to be delayed for the next 2-6 hours, apologies for the inconvenience.

Posted Jan 21, 2021 - 14:44 UTC

Identified

The issue has been identified and a fix being applied.

Posted Jan 21, 2021 - 13:15 UTC

Investigating

We're investigating an issue causing some ETH receive transactions to be delayed, our team is investigating.
Sends remain unaffected.

Posted Jan 21, 2021 - 10:44 UTC