Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

Incident Report for Luno

Investigating

The 31st of March 2025 [Monday] and the 1st of April 2025 [Tuesday] are public holidays in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 2nd of April 2025 [Wednesday]

Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed normally according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

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Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia.

31hb Mac 2025 [Isnin] dan 1hb April 2025 [Selasa] ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 2hb Mac 2025 [Rabu]
Posted Mar 27, 2025 - 04:52 UTC