Customers may experiencing an error when trying to send cryptocurrency.

Incident Report for Luno

Resolved

The issue has been resolved and cryptocurrency sends are working as normal.

Thank you for your patience

Posted Jul 05, 2024 - 13:33 UTC

Monitoring

A fix has been deployed and we are monitoring for any further issues.

Posted Jul 05, 2024 - 08:39 UTC

Identified

We have identified the root cause and are working on deploying a Fix

Posted Jul 05, 2024 - 07:22 UTC

Investigating

We are currently investigating an issue causing an error when customers try to send cryptocurrency.

We are working on this as a priority and apologize for the inconvenience caused.

Posted Jul 05, 2024 - 07:21 UTC