Public Holiday Reminder - Withdrawal Requests will take longer than usual in Europe
Incident Report for Luno
Resolved
Withdrawals are now being processed as scheduled. Thank you
Posted Dec 27, 2024 - 14:07 UTC
Identified
The 25th and 26th of December are public bank holidays in Europe, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until the 27th of December 2024.

Please note that this only applies to EUR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Dec 24, 2024 - 13:13 UTC