Withdrawal delays in South Africa

Incident Report for Luno

Resolved

Update:

We are no longer seeing withdrawal delays in South Africa.

We appareciate your understanding in this matter.

Posted Apr 29, 2026 - 10:24 UTC

Identified

Current Status: Customers may see longer-than-normal processing times after attempting to withdraw funds.

Unfortunately, this is outside our control, as the issue lies with our 3rd-party banking partner; we are working hard to resolve it with them.

We appreciate your understanding and patience.

Updates to follow.

Posted Apr 29, 2026 - 08:15 UTC