Unplanned maintenance on FPX instant deposit system in Malaysia
Incident Report for Luno
This incident is resolved. FPX deposits are coming in as BAU.
Posted Mar 21, 2024 - 07:07 UTC
A fix has been implemented and we are monitoring the results.
Posted Mar 21, 2024 - 06:15 UTC
The maintenance window is now extended to 2 pm from 1 pm.
Posted Mar 21, 2024 - 05:17 UTC
Please be advised that our banking partner conducting unplanned maintenance on the FPX instant deposit system. You may not be able to make FPX instant deposits during this maintenance downtime.

Appreciate if you could plan and make deposits before/after the following times:
Thursday, 21st March 2024 11.50 a.m. - 1.00 p.m.

Our banking partner will try to expedite the maintenance to reduce downtime as much as possible. We are truly sorry for the inconvenience.

We will post an update once the maintenance has been completed.

Thanks for your understanding.


Rancangan penyelenggaraan pada sistem deposit segera FPX di Malaysia

Ingin dimaklumkan bahawa rakan kerjasama perbankan kami akan melaksanakan rancangan penyelenggaraan pada sistem deposit segera FPX. Anda mungkin tidak dapat membuat deposit segera FPX semasa waktu gendala penyelenggaraan ini.

Oleh itu, kami memohon anda untuk merancang dan membuat deposit sebelum/selepas waktu-waktu berikut:
Khamis, 21 Mac 2024 11.50 a.m. - 1.00 p.m.

Rakan kerjasama perbankan kami akan berusaha untuk mempercepatkan proses penyelenggaraan agar masa gendala dapat disingkatkan. Kami amat memohon maaf atas sebarang kesulitan.

Kemaskini akan dibuat sebaik sahaja penyelenggaraan telah diselesaikan.

Terima kasih atas kefahaman anda.
Posted Mar 21, 2024 - 04:29 UTC