This incident has been resolved, and the issue with the BTC/IDR order placement limit has been fully addressed.
We apologise for any inconvenience and appreciate your patience.
Posted Nov 21, 2024 - 11:11 UTC
Monitoring
A fix has been implemented for the BTC/IDR order placement limit error. We are seeing successful orders being placed. We will continue to monitor for any further issues.
Posted Nov 21, 2024 - 06:20 UTC
Identified
Customers may receive errors when attempting to place orders on the BTC/IDR exchange due to a limit on the selling price, which is incorrectly capped at Rp1,500,000,000.
Our team is aware of the issue and working to resolve it as a priority.