Delayed NG verification

Incident Report for Luno

Resolved

Verification times in Nigeria have returned to normal.

Posted Nov 13, 2021 - 16:06 UTC

Monitoring

Our verification partner has reported good results, we're monitoring closely.
Verification times in Nigeria have returned to normal.

Posted Nov 12, 2021 - 12:10 UTC

Investigating

Our verification partner for Nigeria is currently investigating an issue that may cause delays in the verification of Nigerian customers.

This is being looked into as a priority.

Posted Nov 12, 2021 - 09:01 UTC