Delayed account verification

Incident Report for Luno

Resolved

No further delays since our last update, thanks for your patience.

Posted Oct 14, 2024 - 06:09 UTC

Account verification times have returned to normal, we're monitoring over the next few hours.

Posted Oct 12, 2024 - 18:18 UTC

We've identified the issue and are progressing towards a fix.

Posted Oct 12, 2024 - 18:08 UTC

We're noticed a slower than normal response for account verification in all regions, we're investigating the cause.

Posted Oct 12, 2024 - 17:47 UTC