Slow account verification in Indonesia

Incident Report for Luno

Resolved

No further delays since our last update, we'll continue to monitor closely.

Posted Oct 14, 2024 - 06:10 UTC

Monitoring

While verification times have normalised further delays may occur over the weekend, we're keeping a close eye on the situation.

Posted Oct 11, 2024 - 19:13 UTC

Identified

We're seeing slower than normal account verification times in Indonesia due to downtime/service degredation with a third party.

Posted Oct 11, 2024 - 16:35 UTC