Delayed Payments Using Luno Pay

Incident Report for Luno

Resolved

Payments are now being processed on Luno Pay.

Issue has been resolved. Thank you for your patience.
Posted Nov 27, 2025 - 06:00 UTC

Identified

We are currently experiencing delays in payment processing on Luno Pay.

Some transactions are taking longer than usual to complete or reflect in customer accounts. We are working with our third party to fix the issue as a priority.

We apologise for the inconvenienced caused.
Posted Nov 26, 2025 - 19:55 UTC