Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Incident Report for Luno

Resolved

This incident has been resolved.
Posted Aug 11, 2025 - 08:00 UTC

Identified

The 09.08.2025 is a public holiday in South Africa, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed until the 11.08.2025

Please note that this only applies to ZAR withdrawals. Crypto withdrawals will be processing as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Aug 08, 2025 - 13:53 UTC