Delayed Ethereum sends

Incident Report for Luno

Resolved

There are no further delays with ETH sends.

We apologise for any inconvenience and appreciate your patience.

Posted Feb 19, 2025 - 14:05 UTC

Monitoring

A fix has been deployed for this and we are seeing no further issues with Ethereum sends at this time.

We will continue to monitor for any further issues.

Posted Feb 18, 2025 - 08:31 UTC

Investigating

We are currently investigating an issue which may be causing customers to experience delays when sending ETH.

We are working on this as a matter of priority and will provide updates as soon as they become available.

Posted Feb 18, 2025 - 08:03 UTC