This incident has been resolved. Payments are now being processed as expected.
We appreciate your patience.
Posted Jan 18, 2025 - 16:46 UTC
Monitoring
Payment delays affecting Luno Pay has been mitigated. The issue with our third-party service provider has been resolved, and payments are being processed as expected.
We continue to monitor the situation closely.
Posted Jan 18, 2025 - 09:53 UTC
Identified
Please be aware that some Luno Pay payments may experience delays. This is due to an issue with one of our third-party service providers. We are actively working with them to resolve the matter and will provide updates as soon as we have more information.