Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa and Europe

Incident Report for Luno

Resolved

Withdrawals are now being processed as scheduled. Thank you
Posted May 02, 2025 - 06:49 UTC

Identified

The 1st of May 2025 is a public holiday, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed until the 2nd of May 2025.

Please note that this only applies to Fiat withdrawals. Crypto withdrawals will be processing as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted May 01, 2025 - 07:22 UTC