Degraded performance on Luno

Incident Report for Luno

Resolved

This has now been fully resolved.

Thank you for your patience.
Posted May 13, 2020 - 18:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2020 - 14:47 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 13, 2020 - 14:40 UTC

Investigating

We're urgently investigating an issue that is affecting our mobile app and website.

We're working on this as a priority, updates to follow soon.
Posted May 13, 2020 - 14:23 UTC