Degraded performance

Incident Report for Luno

Resolved

Performance has been stable and there is no longer any degraded performance affecting our platform.

We apologise for any inconvenience caused.

Posted Mar 28, 2024 - 08:22 UTC

Monitoring

Performance has returned to normal. We are continuing to monitor for any further issues.

Posted Mar 28, 2024 - 07:42 UTC

Investigating

Customers might experience delays with orders and balances updating.

Our team is aware of the problem and working on a fix. We will update this when the issue has been resolved. We are working on this as a priority.

Posted Mar 28, 2024 - 07:36 UTC