Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

Incident Report for Luno

Resolved

This incident has been resolved.
Posted Mar 23, 2026 - 06:36 UTC

Identified

Please note that March 21st is a public holiday in South Africa, during which banks do not process any payments. This means that any withdrawals from Luno that we send to the banks won’t be processed until March 23rd.

The delay only applies to ZAR withdrawals. Crypto withdrawals will be processed as per usual in accordance with our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Mar 20, 2026 - 13:01 UTC
This incident affected: Luno.