Delayed Crypto Sends

Incident Report for Luno

Resolved

This has been resolved and crypto sends are working as expected.

We appreciate your patience and apologise for the inconvenience caused.
Posted Jun 11, 2024 - 10:19 UTC

Monitoring

A fix has been implemented and we are monitoring crypto sends for any anomalies.
Posted Jun 11, 2024 - 10:05 UTC

Identified

The issue has been identified and we are working on a fix.

Thanks for your patience.
Posted Jun 11, 2024 - 09:51 UTC

Investigating

We are currently investigating an issue causing delayed crypto sends.

We are working on this as a priority and apologise for the inconvenience caused.
Posted Jun 11, 2024 - 09:48 UTC