Unable To Cancel Orders on Luno Exchange

Incident Report for Luno

Resolved

Issue has been resolved, Trades are now flowing.

Thank you for your patience.
Posted Nov 14, 2026 - 18:01 UTC

Identified

The issue has been identified and we are implementing a fix to ensure that the exchange is restored to an optimal working state
Posted Nov 14, 2026 - 17:21 UTC

Investigating

We are investigating an issue where customers are unable to cancel orders on the exchange. We are looking into this as a priority and we will update as soon as we have identified the cause. We are working to fix the issue as a priority

Apologies for the inconvenience caused.
Posted Nov 14, 2026 - 16:41 UTC