FPX deposits via OCBC have been processed as usual.
Posted Mar 13, 2025 - 04:05 UTC
Identified
We have identified an issue that is causing a delay for FPX deposit when customers deposit using OCBC bank.
If you are affected by this, kindly reach out and provide your bank statement header (clearly showing your bank account number and your name) to us so that we can allocate the deposit as soon as possible.
Alternatively, customers who bank with OCBC can use TouchNGo.
We will update as soon as we can.
Posted Mar 11, 2025 - 13:13 UTC
Update
We are continuing to investigate this issue.
Posted Mar 10, 2025 - 07:04 UTC
Investigating
We’ve detected some customers experiencing delay in deposit allocation when making FPX deposits from OCBC.
If you are facing similar difficulties, kindly reach out and provide your bank statement header (clearly showing your bank account number and your name) to us so that we can allocate the deposit as soon as possible.
Kindly help us to report this to OCBC for their further investigation as well.