Delayed deposits via PayU

Incident Report for Luno

Resolved

All deposits are currently being processed without any issues.

We apologize for any inconvenience caused and appreciate your patience.

Posted Jul 19, 2024 - 15:51 UTC

Monitoring

Deposits are being processed as normal, our team will continue to monitor them closely.

Thank you for your patience.

Posted Jul 19, 2024 - 13:23 UTC

Identified

We are aware that some customers are experiencing intermittent delays with deposits due to downtime from one of our third-party providers.

We are working closely with them to get this resolved.

We apologise for any inconvenience caused and appreciate your patience.

Posted Jul 19, 2024 - 09:47 UTC