Degraded performance on Exchange

Incident Report for Luno

Resolved

No further errors on the Exchange, we're working on preventative measures to ensure that something similar doesn't happen again.
Thanks for your patience.
Posted May 08, 2020 - 12:17 UTC

Monitoring

A fix has been implemented, we're monitoring for any additional errors.
Posted May 07, 2020 - 14:58 UTC

Identified

We've identified an issue causing degraded performance on the Exchange for both Web and the Android and iOS apps.
Customers using the Web interface may switch back to the old Exchange view for a better performance.

We're working on a fix as a priority.
Posted May 07, 2020 - 13:56 UTC