Delayed deposits and withdrawals in Nigeria

Incident Report for Luno

Resolved

Update:

We are no longer seeing any delays with deposits and withdrawals for our Nigerian customers.

We appreciate your patience and understanding with this matter.

Posted Sep 24, 2025 - 13:21 UTC

Identified

We have identified an issue currently causing delays with deposits and withdrawals for our Nigerian customers.

Unfortunately, this issue is on our payment providers' side; we are working with them to try to solve this as quickly as possible.

We appreciate your understanding in this matter.

Updates to follow.

Posted Sep 24, 2025 - 08:47 UTC