Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

Incident Report for Luno

Resolved

Withdrawals are now processed as usual
Posted Mar 19, 2025 - 03:38 UTC

Identified

The 18th March is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them until 19th March.

Please note that this only applies to MYR withdrawals. Crypto withdrawals are being processed as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934

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Notis Cuti Umum - Permintaan Pengeluaran akan mengambil tempoh yang lebih lama daripada biasa di Malaysia.

18 Mac ialah cuti umum di Malaysia. Justeru itu, bank-bank tidak akan memproses apa-apa pembayaran pada tarikh ini. Sebarang pengeluaran daripada Luno yang dihantar ke pihak bank tidak akan diproses sehingga 19 Mac.
Posted Mar 17, 2025 - 10:45 UTC