Intermittent login issues on Luno

Incident Report for Luno

Resolved

There are no longer any intermittent login issues.

We appreciate your patience and understanding in this matter.
Posted Nov 06, 2026 - 23:29 UTC

Identified

We have identified an issue that is affecting customers attempting to log in to their Luno account.

Customers who are logged in via mobile devices will not be affected; customers logged in on the web may experience timeouts and will not be able to log in. API customers will not be affected.

We are working on this as a priority and apologize for any inconvenience caused.

Updates to follow
Posted Nov 06, 2026 - 21:19 UTC