We are no longer seeing any errors with linking new accounts and can confirm that this incident is resolved.
Posted May 22, 2023 - 09:09 UTC
Monitoring
A fix has been implemented and all new accounts being added through Stitch will be linked successfully
Posted May 22, 2023 - 08:55 UTC
Identified
The issue has been identified and our engineers are working on a fix.
Posted May 22, 2023 - 08:46 UTC
Investigating
We are currently investigating an issue that is preventing South African customers from adding new bank accounts to their Luno accounts. We will provide updates shortly.