Customers unable to add new accounts via Stitch - South Africa
Incident Report for Luno
We are no longer seeing any errors with linking new accounts and can confirm that this incident is resolved.
Posted May 22, 2023 - 09:09 UTC
A fix has been implemented and all new accounts being added through Stitch will be linked successfully
Posted May 22, 2023 - 08:55 UTC
The issue has been identified and our engineers are working on a fix.
Posted May 22, 2023 - 08:46 UTC
We are currently investigating an issue that is preventing South African customers from adding new bank accounts to their Luno accounts. We will provide updates shortly.
Posted May 22, 2023 - 08:34 UTC