Delayed withdrawals in Nigeria

Incident Report for Luno

Monitoring

The backlog of withdrawals has been successfully cleared. All withdrawal transactions are now being processed.

We continue to actively monitor the situation and are in close contact with our payment provider to ensure the ongoing stability of our services.

Thank you for your patience and understanding.

Posted Jul 11, 2025 - 17:39 UTC

Identified

We are experiencing delayed withdrawals due to intermittent downtime with our payment provider.

We are in contact with them and working to resolve this as quickly as possible.

We will provide updates as soon as possible.

Posted Jul 11, 2025 - 13:46 UTC