Banking details not displayed

Incident Report for Luno

Resolved

The issue with displaying bank details has been resolved.
Posted May 30, 2022 - 14:28 UTC

Monitoring

A fix has been implemented for this and our banking details should now be visible.

We will continue to monitor for further issues.

Apologise for any inconvenience.
Posted May 30, 2022 - 09:52 UTC

Investigating

We are currently investigating an issue on iOS which is causing customers not to see our bank details when going through the deposit flow in some regions.

Our engineers are investigating this issue as a priority. Updates to follow.
Posted May 30, 2022 - 09:13 UTC