SMS OTP delivery in South Africa
Incident Report for Luno
Resolved
No further issues, thanks for your patience.
Posted Jan 27, 2025 - 11:51 UTC
Monitoring
SMS delivery rates have improved, we're monitoring for any anomalies.
Posted Jan 25, 2025 - 02:12 UTC
Identified
Customers using the MTN nework in South Africa may not receive SMS OTP's when signing up or performing some actions.
Unfortunately this looks to be a network related issue, we're aware of the issue and are waiting for final feedback as to whether or not this has been resolved.

SMS delivery issues started on Wednesday 22 January 2025.
Posted Jan 24, 2025 - 10:50 UTC