Stripe card buy unavailability in certain EU countries
Incident Report for Luno
Resolved
Payments via card through Stripe is now fully functional. Thank you for your patience as we worked to resolve the issue.
Posted Jan 21, 2025 - 05:54 UTC
Monitoring
A fix has been implemented, and the issue of buying with a card via Stripe has been resolved. Card payments are now processing normally.

We will continue to monitor for any further issues.
Posted Jan 20, 2025 - 12:53 UTC
Identified
Buy with card via Stripe is currently unavailable in certain EU countries. This issue is due to an ongoing disruption with our third-party provider, and we are actively in contact with them to resolve it.

Affected Countries:

France
Netherlands
Bulgaria
Cyprus
Estonia
Greece
Hungary
Lithuania
Latvia
Malta
Norway
Poland
Romania
Slovenia
Slovakia

Please note, card deposits via Checkout remain unaffected.

We apologize for the inconvenience and will provide updates as we work to resolve the issue.
Posted Jan 17, 2025 - 15:46 UTC