Slow account verifications in Indonesia

Incident Report for Luno

Resolved

No further verification delays as of 16:00 UTC, thanks for your patience.

Posted Nov 15, 2023 - 17:37 UTC

This has been resolved, we're monitoring for any additional delays or errors.

Posted Nov 15, 2023 - 16:09 UTC

We're investigating an issue causing account verifications to be slower than normal.
Updates to follow.

Posted Nov 15, 2023 - 14:36 UTC