AXS unavailable via Instant Buy

Incident Report for Luno

Resolved

No further issues since our last update.
Posted Jan 28, 2025 - 09:07 UTC

Monitoring

AXS is available again via Instant Buy and Sell, we're monitoring for any additional errors.

Thanks again for your patience.
Posted Jan 27, 2025 - 11:51 UTC

Update

AXS remains unavailable for now, we're working on this as a priority - sincerely sorry for any inconvenience.
Posted Jan 27, 2025 - 09:54 UTC

Update

Unfortunately there's no quick fix for this, we expect AXS to become available again on Monday morning.
Apologies for any inconvenience caused.
Posted Jan 25, 2025 - 13:15 UTC

Identified

Customers may not be able to buy or sell AXS via Instant Buy and Sell.
Our team are working on a fix.
Posted Jan 25, 2025 - 02:10 UTC