Delayed withdrawals and deposits in South Africa

Incident Report for Luno

Resolved

We have pushed out a fix for this and have cleared the backlog, all withdrawals and deposits are processing as normal.

We apologise for any inconvinience caused.

Posted Nov 29, 2023 - 14:33 UTC

Update

We are currently investigating an issue causing delays with withdrawals and deposits in South Africa.

We are working on a fix as a priority and will provide updates as soon as we can.

Posted Nov 29, 2023 - 11:38 UTC

Investigating

We are currently investigating an issue causing delays with withdrawals in South Africa.

We are working on a fix as a priority and will provide updates as soon as we can.

Posted Nov 29, 2023 - 11:05 UTC