Customers unable to sign in - Malaysia

Incident Report for Luno

Resolved

The issue is now resolved.
Posted Aug 11, 2022 - 17:16 UTC

Monitoring

Customers should be able to sign in without issues. There's potentially a chance signing in will take slightly longer than usual, however, we expect this to improve. We are monitoring the issue and will provide updates as needed.
Posted Aug 11, 2022 - 15:33 UTC

Investigating

We are currently investigating an issue preventing customers in Malaysia from signing in. Our engineers are looking into it and we will provide an update shortly.
Posted Aug 11, 2022 - 12:50 UTC