Slow Bank Deposits in Australia

Incident Report for Luno

Resolved

Deposit is now process as usual. If you still encounter delay in deposit, please follow below steps to confirm the bank details

1. Go to your AUD wallet and select DEPOSIT
2. Select Bank Transfer
3. Enter the amount you'd like to deposit and select NEXT
4. Take note of our updated banking details when making your deposit

You can refer to our Help Centre as well:
https://guide.luno.com/hc/en-gb/articles/26282195171357
Posted Apr 14, 2025 - 00:50 UTC

Investigating

We're aware of a possible delay with your deposits and our team is currently investigating it.

We hope to have this resolved and update customers soon.
Posted Apr 07, 2025 - 02:27 UTC