Deposit errors in Australia

Incident Report for Luno

Resolved

We have deployed a fix which has fixed the issue.

Deposits should now work as normal for new customers signing up for Luno accounts.

We appreciate your understanding in this matter.

Posted Mar 22, 2025 - 10:25 UTC

Identified

We have identified an issue that affects new customers who have signed up for a Luno account in Australia

Customers will receive an error when attempting to deposit.

Our team is working on this as a priority.

We apologise for any inconvenience caused.

Posted Mar 21, 2025 - 11:18 UTC