Delays with balance updates on exchange

Incident Report for Luno

Resolved

Update:

We can see no further delays to balance updates for high customers with orders placed.

We appreciate your patience and understanding in this matter.

Posted Apr 21, 2026 - 10:12 UTC

Monitoring

Update:

We have implemented a fix, and we are monitoring the results.

Updates to follow

Posted Apr 21, 2026 - 09:54 UTC

Identified

Current Status: Customers executing a high frequency of orders may see a delay with balance updates in their account once their order is executed.

We are working to resolve this as soon as possible. We appreciate your understanding in this matter.

Updates to follow.

Posted Apr 21, 2026 - 09:29 UTC