Stale market data on public API

Incident Report for Luno

Resolved

The issue affecting market data updates on our public /1/ticker API endpoint for UGX, KES, and IDR markets has been successfully resolved.

We apologise for any inconvenience this may have caused and appreciate your patience while our team worked to implement a fix.

Posted Oct 23, 2026 - 17:40 UTC

Identified

We have identified an issue where our public /1/ticker API endpoint is returning stale market data for UGX, KES, and IDR markets.

API traders using these specific pairs may notice that data is not updating. All other markets remain unaffected and are operating normally.

Our team is actively working to resolve this and we will provide further updates as we work towards a resolution.

Posted Oct 23, 2026 - 14:31 UTC