Public Holiday Reminder - Withdrawal Requests will take longer than usual

Incident Report for Luno

Resolved

Withdrawals have resumed following the bank holidays on 18.04.2025 and 21.04.2025.
Posted Apr 22, 2025 - 06:41 UTC

Identified

The 18.04.2025 and 21.04.2025 is a public holiday, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed until the 22.04.2025

Please note that this only applies to Fiat withdrawals. Crypto withdrawals will be processing as normal according to our service level agreements.

Please view our full withdrawal schedule via the link below:
https://www.luno.com/help/articles/11000022934
Posted Apr 17, 2025 - 11:52 UTC